Senior Cloud Support Engineer
SnowFlake
- Bachelor’s. or Master’s degree in Computer Science or equivalent discipline
- 5+ years experience in a Technical Support environment or a similar technical function in a customer-facing role
- Understanding of data warehousing fundamentals and concepts
- Ability to debug, rewrite, and troubleshoot complex SQL queries for achieving workarounds or better solutions
- Strong knowledge of RDBMS, SQL data types, aggregations, and functions including analytical/window functions
- Good understanding of RDBMS query profiles and execution plans to analyze query performance and make recommendations for improvement
- Good understanding of database query lifecycle and internal join processing
- Database migration and ETL experience
- Scripting/coding experience in any programming language
- Familiarity with semi-structured data
- Experience in RDBMS workload management and database performance
- Good understanding of any of the major cloud service provider’s ecosystem
- Ability to interpret systems performance metrics (CPU, I/O, RAM, Network stats)
- Experience troubleshooting database connectivity issues using a variety of methods (client software, drivers/connectors)
- Understanding of database patch and release management
- Excellent writing and communication skills in English with attention to detail
- Strong teaming skills in a highly collaborative environment and the ability to function in global arenas
To apply for this job please visit careers.snowflake.com.
