Platform Operations Engineer

• Develop, maintain and enhance frameworks, tools, services and platforms that enable the company to build, deliver, operate and orchestrate infrastructure and applications.
• Creation and maintenance of technical product documentation.
• Day-to-day systems administration, management, design and deployment of core infrastructure and services.
• Automation of operations which introduce efficiencies in central services/servers administration.
• Provide expert advice to all support tiers, operations teams, product management, procurement, local sales and sales consultants.
• Sponsor improvement plans in tools and services.

Personal Skills

• High resolution and troubleshooting ability

• Ability to transfer knowledge across technologies, excellent learning ability
• Good organization and prioritization skills
• Excellent communication skills and good team player
• Passion for lifelong learning and personal and professional development
• Ability to work under pressure and work in different projects at a time
• High sense of responsibility and ownership.  Self-Direction and Self-Management skills
• Knowledge of ITIL and industry management processes
• Interest on methodology, tasks/activities coordination, as well as experience with Agile.
• DevOps and Automation culture, interest on optimizing and maximize efficiencies.
• Interest in security standards and best practices.

Mandatory requirements:

• Expert in Windows OS
• Expert in some of the following MS products: Active Directory, SQL Server, Remote Desktop Services, or MS Cluster.
• Expert in Microsoft Azure (IaaS and PaaS)
• Experience with virtualization stack, mainly with Vmware products.
• Knowledge of TCP/IP, firewalls, DNS, HTTP, IP and routing.
• Experience with web and middleware applications and databases.
• Experience with HA and DR technologies.
• Experience with Powershell scripting.
• Experience with Infrastructure as Code.
• Experience with Monitoring tools and log/event management.